Returns & Refunds policy
Refund & Return Policy
We aim to provide the best quality products. However, if you receive a wrong or damaged product, we are here to help.
1. Eligibility for Return/Refund
Return or refund is only applicable if:
You receive a wrong product OR
The product is damaged
2. Mandatory Unboxing Video
A clear unboxing video is REQUIRED as proof.
The video must:
Start before opening the package
Clearly show the sealed package
Show the issue (wrong/damaged product)
👉 Without an unboxing video, no refund or return will be accepted
3. Time Limit
You must raise a request within 24 hours of delivery
4. Refund Process
Once
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